Your guyers just put cart before horses.The basic function a language carrries is communication, why do you have to care so much about that you are not a good speaker???

• 呵呵，慢慢来了啊，就当是和自己的朋友聊天一样啊，应该多问问客户自己的情况，然后再谈业务，感情联络很重要。