While Gates lauds the company he founded for seeing software services as far back as 1998, Ozzie blasts Microsoft for missing out on key trends.

• 这些制作人每周开会，根据最新市场情报、顾客意见调查、社会热门事件等资料，彼此脑力激荡新的创意与想法，进而策划出新服务。