To the shortcomings of auto-answer system based on Boolean Search Model, the article presents the principles of developing intelligent auto-answer system and its key technologies.

• 本文针对传统的基于布尔检索模型的自动答疑系统存在的不足,提出了开发智能型自动答疑系统的设计原则,阐述了该系统涉及的关键技术。