To realize dealing with complaint letters and visits according to laws, we should ulteriorly perfect and improve laws and statutes, fortify enforcement of laws and administrative supervision and improve the legal qualities of citizens and public servants.

• 要实现依法信访就得进一步健全和完善信访法律法规,加大信访执法的力度,加强信访行政监督,大力提高公民和公务员的法律素质。