This paper analyses the difficulties of performance management on knowledge workers,focus on the concept and establishment of KPI,in order to develop a sys tem of KPI for knowledge workers.

• 文章指出了对知识员工进行绩效管理时存在的困难,分析了KPI的概念及其确定过程,并着重探讨了针对知识员工KPI的设定原则。