This applies not only to senior civil servants,who will increasingly have management autonomy over spending and hiring. It also applies down the line,to the front-line staff who deal directly with the public.

• 这不只适用于在开支及雇佣方面有愈来愈多自主权的高级公务员，也适用于其属下人员，甚至包括那些与公众有直接联系的前线人员。