Then, based on the 7P service marketing mix theory, this part analyzes in detail the problems existing within GTTC and puts forward concrete suggestions to solve these problems.

• 并以服务营销的7P组合理论为框架，综合顾客让渡价值、服务质量、服务蓝图、人力资源管理等理论和工具，对广东电信培训中心内部存在的问题进行了详细分析并提出了具体的解决建议。