The text analyses the change of borrower mentality by comparing junior students with students who are of five years school system , and discusses how to improve the service level for the students.

• 本文通过对五年制高职学生入学后在校学习的前后两个阶级的对比,分析学生图书借阅心理和动机的变化,探讨如何有目的、有针对性地为学生提供优质服务,提高服务质量、服务水平。