So, high employee turnover is a drain on resources.At Philadelphia-based CIGNA insurance company, HR professionals noticed that turnover at its customer call centers was unacceptably high.
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释义
地处费城的西格纳(CIGNA)保险公司中,人力资源专业人员注意到公司客户电话服务中心的流动率高得不能让人接受。
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