QThis paper researches and analyzes how to bring into effect quality economic management from ace-high combine point about customer satisfaction and enterprise process cost, along with their advantages and so on.

• 本文综合考虑顾客的满意和企业的过程成本、以及顾客和企业的利益,从中寻找最佳结合点,探讨和分析了企业如何实施质量经济性管理。