One credit card company, which piloted targeted contact management, identified an increase in sales of 25 percent and a reduction in cost of 10 percent, worth over $20 million when rolled out to its entire customer base.

• 一家信用卡公司率先采用目标接触管理之后，其营业额提高了25%25，而成本减少了10%25，为整个客户基地赚进2千多万。