Methods:Systematic nursing from the admission until after the dismission were performed based on 5-centered practice,which indicated the kindness,affection and extend nursing.

• 方法:以"五心"工作法为基础,实施从病人入院到出院后回访的全过程护理服务,体现亲情服务、感动服务和延伸服务的工作模式。