In many of the countries that Shell is present, key stakeholders (often members of Government and key decision-makers) do not speak English, nor do they conduct official meetings in English.

• 在蚬壳石油拥有业务的许多国家，关键的利益共享者(往往是政府高层人员和主要决策者)通常不谙英语，他们开会时当然也不用英语沟通。