First, I will check whether I have done something wrong or improperly. If I find I am right, I will give an explanation patiently till they are satisfied.

• 答:首先,我会检查一下我自己是否有不足之处。如果有,我会向他们道歉;如果没有,我会耐心地向他们作解释工作,直到他们满意为止。