Because people still look to the government for accurate and timely information in the face of sudden incidents, the government harms its own interests when it hides, delays, or downplays information.

• 政府一旦失去公信力，就会陷入"无论怎么说，老百姓也不相信"的被动局面，甚至以"逆反"心态理解政府的话语。