An unintentional word may cause one trouble, a cruel one destroy a life; while properly and timely word may ease the tension and a heartful one save someone.

• 一句无心的话也许会点燃纠纷,一句残酷的话也许会毁掉一个生命,一句及时的话也许会消释紧张,一句知心的话也许会愈合伤口、挽救他人。