An improved genetic algorithm for client satisfaction is presented with fuzzy process time and due-date time in order to solve the uncertainty factors in job-shop scheduling problems.

• 对于车间调度过程中存在很多的不确定性，采用模糊理论表示车间调度的工序加工时间和交货期，研究了基于客户满意度的模糊遗传算法。