回忆你一生中令你最困惑或不快的两到三件事或经历(无论是否与工作有关)。当时你在做什么?是什么使得这些经历如此痛苦?

• Think of two or three events or experiences in your lifetime (on-or - off-the-job) that were frustrating or unpleasant. What were you doing at the time, and made the experiences frustrating?